Returns & Exchanges

Quality is our promise. If for any reason our product doesn’t work we will make it right!

Your satisfaction is very important to us – if you have any problems, questions or would like to exchange/return an item please let us know by calling us at 800-214-2510, emailing returns@brandedbyjotto.com or filling out the form below. Please indicate on the subject line your sales order number, PO Number or packing slip number.

The Fine Print:

All returns and exchanges have to be done within 60 days of purchase order date.

  • Products must be unwashed and unworn.
  • Hangtags must be attached.
  • Exchanges must be for the same style number and costs are on US.